Shipping policy
🚚 Shipping Policy
We’re a small, mom-founded business, and we proudly partner with local companies to produce our clothing with care. Every order supports our mission—and our community.
Processing Time
Orders typically ship within 3–5 business days. However, during periods of high demand, processing times may take a little longer. If there’s a delay, we’ll notify you by email and keep you updated every step of the way.
Shipping Rates
Shipping costs are calculated at checkout based on your location and order size. We aim to keep rates fair and transparent.
Delivery Times
Standard shipping usually takes 5–10 business days after processing. Please note that delivery times may vary due to carrier delays or seasonal volume.
Questions or Concerns?
If your order hasn’t arrived or something seems off, we’re here to help! Reach out anytime at willowandhainco@gmail.com, and we’ll work with you to make it right.
Thanks for supporting Willow and Hain Co.—we’re so grateful to have you in our community!