Terms of service

Willow & Hain Co. – Terms of Service

Last updated: [13Dec2025]

Welcome to Willow & Hain Co.! By visiting our site or purchasing something from us, you agree to the following Terms of Service. Please read them carefully — they’re here to protect both you and our tiny but mighty business.

1. Overview

This website is operated by Willow & Hain Co., a small business based in Wisconsin. Throughout the site, the terms “we,” “us,” and “our” refer to Willow & Hain Co. We offer this website, including all information, tools, and services available from this site to you, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By using our site or making a purchase, you agree to these Terms of Service.

2. Online Store Terms

  • You must be at least the age of majority in your state or province to use this site.
  • You may not use our products for any illegal or unauthorized purpose.
  • You may not transmit any worms, viruses, or harmful code.

3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted.
Credit card information is always encrypted through Shopify’s secure payment system.

4. Accuracy, Completeness & Timeliness of Information

We do our best to keep product information accurate and up to date, but occasionally there may be errors, inaccuracies, or omissions (e.g., pricing, availability, sizing). We reserve the right to correct these at any time.

5. Product Information & Availability

  • Our children’s clothing is produced in small batches, and quantities may be limited.
  • Colors may appear slightly different depending on your screen.
  • We reserve the right to discontinue any product at any time.

6. Pricing & Payment

  • Prices are subject to change without notice.
  • We accept major credit cards and other payment methods supported by Shopify.
  • All payments are processed securely through Shopify.

7. Shipping & Delivery

Shipping times are estimates and may vary.
Once an order is shipped, delays caused by carriers or weather are outside our control.

For more details, please see our Shipping Policy.

8. Returns & Exchanges

We want you to love your purchase. If something isn’t right, please review our Return Policy for instructions on returns, exchanges, and eligibility.

9. Optional Tools

We may provide access to third‑party tools (such as Shopify apps) that we don’t control. You acknowledge that these tools are provided “as is” without warranties or conditions.

10. Third‑Party Links

Our site may include links to third‑party websites. We are not responsible for their content, policies, or practices.

11. User Comments & Submissions

If you send us comments, reviews, or suggestions:

  • You grant us permission to use them for marketing or operational purposes.
  • You agree not to submit unlawful, offensive, or harmful content.

12. Personal Information

Your submission of personal information is governed by our Privacy Policy.

13. Errors, Inaccuracies & Omissions

We may correct errors or update information at any time without prior notice.

14. Prohibited Uses

You may not use the site:

  • For unlawful purposes
  • To violate intellectual property rights
  • To harass, abuse, or harm others
  • To upload malicious code
  • To interfere with security features

15. Disclaimer of Warranties

Our products and services are provided “as is” and “as available.”
We do not guarantee that the site will be uninterrupted, timely, or error‑free.

16. Limitation of Liability

Willow & Hain Co. is not liable for any indirect, incidental, or consequential damages arising from your use of our site or products.

17. Indemnification

You agree to indemnify and hold harmless Willow & Hain Co. from any claims arising from your breach of these Terms.

18. Severability

If any part of these Terms is found unlawful or unenforceable, the remaining provisions remain in effect.

19. Termination

These Terms remain in effect unless terminated by either you or us.
We may terminate your access if you violate these Terms.

20. Entire Agreement

These Terms constitute the entire agreement between you and Willow & Hain Co.

21. Governing Law

These Terms are governed by the laws of the State of Wisconsin, USA.

22. Changes to Terms of Service

We may update these Terms at any time. The latest version will always be posted on this page.

23. Contact Information

Questions about the Terms of Service?
Email us at: willowandhainco@gmail.com
Mailing address: 783 Hain Rd. Edgerton, WI 53534